With a Training and Enterprise/OEM Support packages, you will receive face-time with one of our dedicated Customer Success Managers to take you and your team through onboarding, training, and a dry-run of your event! The Introvoke team will be with you every step of the way from implementation and testing to live days to assure a smooth process.

Standard

(included)

Training Package

$510/year

Enterprise/OEM

$6,300/year

Support Response Time

5 biz days (chat, email)

1 biz day (chat, email)

1 biz day (chat, email)

Live Day Dedicated Support

Kick-Off 1 hour Implementation Call

Help Center articles and tutorial videos

“How to host a successful event” One 1:1 Training Session

Help Center articles and tutorial videos

Dry Run testing before live event

X

Technical Account Manager

X

X

Custom Scalability Assessment & Optimization

X

X

Monthly Check-In

(30 minutes)

X

X

Early Access to New Features and Releases

X

X

Roadmap Insights for Planning

X

X

You and your team can opt-in to Training or an Enterprise/OEM package at any time! If interested, you can do so by adding it via the Billing tab within your Admin Dashboard or reaching out to our team directly at support@introvoke.com.

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